Concept
What can The Concept House do for you?
Whether you are opening a new spa, wellness institute, urban resort, destination, or need to update your current offering, we work along side you using our decades of experience.
Our involvement is your choice, to fully embrace your vision.
Brands
How do you choose the best brand for your property?
At The Product House we listen, analyse and then create the best fit for your spa & wellness property. For the last 20 years, we have focussed on audiences, aesthetics, and the ultimate design for your portfolio of brands, to create unparalleled offerings in a competitive environment. What are you waiting for?
Support
What support do we offer when you partner with us?
When you work alongside The Product House you are not just taking on a brand. We work as partners and our interaction is as much or as little as your spa & wellness facility needs to make it a thriving, successful, and welcoming entity with key values for staff and clients alike.
In partnering The Product House we do not just stop at product provision, we provide full marketing support in terms of: events, merchandising, activations (both in-house and outside guests), call to action, promotions & virtually all your needs.
Training has always been an integral element of our brand provision, with meticulous attention being paid particularly when a spa is starting up: treatment training in combination with retail and product knowledge is vital to boost revenues in this ever competitive market.
Our educational modules began with Anatomy & Physiology, and supporting 200 therapists FEE FREE during the pandemic. Today we continue to offer FEE FREE units as part of our retail incentive however, the FEE PAYING courses are open to any one, at any time.
"The Product House has been a steadfast support for Spa Wellness Project Management, providing us with an exceptional range of products like Elemental Herbology, Seoulista, and ESSE. Their dedication extends beyond just supply; their comprehensive training programs in retail, customer service, and spa management have significantly enhanced our operational capabilities. Their unwavering support and readiness to assist at any moment truly set them apart as an invaluable partner."
"Our collaboration with The Product House spans many years, merging the best spa equipment with top skincare brands to create revolutionary Wellness Concepts. Janette Watts, an expert from The Product House, excels in crafting bespoke concepts and protocols. By combining our Wellness Technology beds with the right products, we amplify each offering's effectiveness, enabling spas to present extraordinary, unique experiences."
"I wanted to share a quick note and let you all know that you are really helping to keep our team motivated and engaged. From the retail training and upselling techniques, learning about new treatments and products, quiz tests, certificates and recognitions. Your dedication to us and providing education to our therapists/teams is truly what makes you stand out from the rest. Thank you."
"The Product House carries a great portfolio of luxury spa product brands suitable for upscale, luxury and ultra-luxury hotels and spa operators. The team are extremely professional and totally supportive. With a number of properties in the UAE and across the Middle East I have always found Janette and her team ready to help and go beyond any contract to ensure customer satisfaction."
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