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Support

 The need for education and training is endless, and with the recent changes in the environment we now offer an online educational service, fee-free access via our EARN 2 LEARN incentive program, and create bespoke educational units and modules for all our partners. This is in addition to the continuous brand, treatment, retail, booking and menu training we provide to support all of our properties on an ongoing basis.

TRAINING

Our many educational and training modules, reports, tracking and analysis of results are of optimum value to us and the properties which we serve.

In addition to basic treatment training and product knowledge, we go the extra mile to develop signature offerings and train guest journeys and experiences from start to finish, with exclusive open and closing ceremonies.

Our wonderful team consists of extremely experienced marketers, brand leaders, educationalists and sales executives, in addition to our warehousing, delivery and accounts staff.

 

 

ONLINE Education

Our Retail, Booking, Stream of Revenue and Recovery modules all pin-point key challenges and offer immediate solutions to enhance revenue and returns. 

All of our brands offer bespoke training, create extensive manuals and offer POS and merchandising support. The Product House enhances this offering by providing retail analytics and design to increase average spend and both booking and retail capture rates. 

Our Learning Communities support, mentor and align themselves with the current and future needs of the industry.